Refund policy
No Return & Exchange Policy
No Return Policy
Due to the custom and handmade nature of our products, all sales are final.
We do not accept:
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Returns
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Exchanges
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Cancellations
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Refund requests on custom or personalized items
Please review your order carefully before completing your purchase.
Custom Orders
All custom products are made specifically for each customer based on the design, sizing, colors, and files provided at checkout. Because of this, custom items cannot be restocked or resold.
Customers are responsible for:
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Verifying spelling and personalization details
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Uploading correct files and images
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Ensuring artwork quality and sizing are accurate
We are not responsible for customer-submitted errors.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.
To help resolve the issue quickly, please include:
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Your order number
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Clear photos of the item
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Photos of the packaging if applicable
If the issue is determined to be an error on our part, we will work with you to provide a replacement or appropriate solution.
Shipping Issues
We are not responsible for:
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Carrier delays
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Lost or stolen packages marked as delivered
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Incorrect shipping addresses entered by the customer
Please ensure your shipping information is correct before placing your order.
Color & Design Variations
Slight differences in color, placement, or finish may occur due to:
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Screen settings
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Printing processes
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Handmade production methods
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Material surfaces
These variations are normal and are not considered defects.
Agreement to Policy
By placing an order with our shop, you acknowledge and agree to this No Return Policy.